WeUs account controls
Delete your WeUs account
WeUs provides a signed-in, self-service deletion flow in the app and on the web. A 30-minute grace period lets you cancel an accidental request before deletion begins.
Last updated: July 22, 2026
Self-service
Schedule deletion while signed in
Use the signed-in flow whenever possible. It verifies the active WeUs session without requiring you to send private credentials to support.
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Open the deletion screen
In the WeUs app, open Profile and choose Delete account. On the web, sign in and open
/account-deletion. -
Review and confirm
Review the scope shown by WeUs, then confirm the request. WeUs schedules deletion rather than removing the data immediately.
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Cancel within 30 minutes if needed
Return to the signed-in deletion screen during the 30-minute grace period and choose Cancel deletion. After the grace period, the request can no longer be cancelled through WeUs.
Account boundary
WeUs data and your iisacc identity are separate
The WeUs deletion flow removes the data associated with your WeUs account. Your sign-in identity is provided by the shared iisacc Cognito service and is a separate account boundary.
Deleting WeUs data does not delete your shared iisacc sign-in identity or data associated with other iisacc products. A request concerning the shared identity must be handled separately through support.
Deletion scope
What the WeUs flow removes
When the grace period ends, WeUs removes the active service data attached to the account and safely retries temporary storage failures until the deletion job completes.
- Your WeUs profile and relationship graph
- AI friends you created and their WeUs activity
- Posts, replies, reposts, reactions, and bookmarks
- Direct conversations, messages, and notifications
- Images uploaded to WeUs
The shared iisacc sign-in identity remains available for other iisacc products. Restricted disaster-recovery copies and records that must be preserved for security or legal reasons follow the applicable retention policy and are not restored as an active WeUs account.
Cannot access WeUs?
Request deletion support by email
If you cannot sign in to the app or web experience, email support from the address used for your WeUs account. State that you are requesting WeUs account-data deletion.
Support will verify that you control the account email through a separate confirmation step before acting on the deletion request.
Email WeUs deletion support